Frequently Asked Questions
ABOUT THE EXPERIENCE
1. Is it safe?
Yes. Every aspect of the wind tunnel design has been carefully considered to create a fully controlled environment that provides total safety. Our certified and highly-trained instructors are with you at all times during your flight, to give guidance and reassurance. <--TOP
2. Is it hard to breathe?
Not at all. It’s a similar sensation to sticking your head out of a car window when it’s moving. You’ll feel the wind rush over your whole body as it lifts you effortlessly upwards. Just breathe normally and enjoy the ride. <--TOP
3. What happens if there's a power cut?
In the unlikely event that the electricity supply were to fail, the combined fans will slow down providing a degree of residual pressure which will allow you to be lowered to the ground in a safe, controlled manner. <--TOP
4. How long is a flight?
Every indoor skydiving flight is equivalent to the free fall of an outdoor skydive from 14,000 feet! For 50 seconds you will be flying in the air and experience what free fall skydiving is really like! However, without the worry about weather, lengthy plane delays, travel time or having to actually jump out of a plane! Our standard flight package includes 2 flights with an instructor helping you make the most of your time. You can also choose to add additional flights to your packages. The whole experience normally takes approximately 1 hour, 45 minutes however this will depend on your group size and how many flights you are doing. <--TOP
5. Is it scary?
It’s really exciting and challenging, but we wouldn’t call indoor skydiving scary. You don’t have to leap off anything and there’s no sensation of falling or anything that could make you feel motion sickness. We really do recommend anyone to try it. <--TOP
6. Do I jump in from the top?
No. You just step into the flight chamber at ground level with your flight instructor. First time flyers generally only fly a couple of metres above the net with your instructor beside you all the way. <--TOP
7. How do I fly at the top of the tunnel?
As your experience in indoor skydiving progresses you instructor will teach you how to control your flying and the fly safely at different levels. As a beginner flyer, we offer a High Fly where you fly towards the top of the tunnel with your instructor by your side for $15 extra. This is subject to availability. <--TOP
8. Who can fly?
There’s no experience required, so beginners, intermediates and experts can all fly. Of course, you need to be in good health and physical condition. If you’ve had a prior shoulder dislocation or back or neck problems, please contact us before booking to discuss your suitability. Anyone with a hard plaster cast, pregnant, heart problems or under the influence of alcohol or non-prescriptive drugs are unable to fly. Please read the waiver for full details.
We pride ourselves on being able to fly those with physical and/or psychological disabilities and understand that each case is unique. Please call us on 1300 366 364 to discuss your individual access requirements prior to booking so we can be prepared to make your dreams of flight come true. <--TOP
9. How old do you have to be?
Flyers can be as young as 3 years old, with no upper age limit. The minimum age for the virtual reality experience is 8 years old, or 12 years old for the VR ultimate package. Children under 18 years of age need to have a parent or guardian’s signature on their waiver. See our Junior Flight Club program. <--TOP
10. Is there a weight restriction?
If you are under 180cm tall, the weight limit is 105kg. If you are over 180cm tall, the weight limit is 115kg. Customers that do not fit into either of these categories yet are under 135kg may opt to pay an additional $30 to be flown by a specialist instructor - further terms and conditions apply. If you don’t fit any of these categories, please contact us on 1300 366 364 and we will discuss your personal situation. <--TOP
11. Can I fly with anyone else?
With our iFLY introductory packages we normally only fly people individually in the tunnel, one-on-one with their instructor. The rest of the party can still share the experience watching from the open plan observation deck. <--TOP
12. What time should I get there?
Please arrive 1 hour before your flight time to ensure everyone has signed their waiver and to get you geared up ready to fly. Your arrival time will be included on your booking confirmation, if you have any questions please contact a member of our Customer Flight Team. <--TOP
13. What should I wear?
Please wear well-fitting, lace-up sneakers or running shoes. Other shoes are not suitable. Wear casual clothes, preferably pants and a shirt with no collar. You won’t have to change out of these clothes, you simply put your flight suit on over them. <--TOP
14. Why do I need to wear a flight suit?
The instructors are trained to grasp the handles of your flight suit, should you need assistance. <--TOP
15. Can I do tricks and flips in the tunnel?
iFLY’s first concern is for your safety, so tricks and flips are done by experienced flyers. Everyone starts off flying on their belly, but we can help you gain the experience you need to work towards flying like the pros. <--TOP
16. Will I need to take off my watch and jewellery?
Yes. You should remove any items that can come loose, such as earrings, necklaces, bracelets, watches, rings, and hair accessories. In addition, you should remove everything from your pockets. We do have lockers for your use, but we recommend that you leave anything valuable at home, as we cannot be responsible for lost or stolen property. <--TOP
17. Can I wear my glasses?
Yes. We have larger goggles that fit over the top of your glasses. <--TOP
18. Do I have to do the training session?
All first-time flyers are required to take the training class. You’ll get a lot of important and helpful information as well as some pre-flight practice of your flying position. If you’ve flown with us once within the last three months, you don’t have to do the training session again and can book a flight as a Return Flyer. <--TOP
19. Where do I Park?
In Sydney there is ample free parking onsite.
At Gold Coast, iFLY is just a 2 minute walk from the council run Bruce Bishop Car Park, 3110 Gold Coast Hwy, Surfers Paradise. Entry off Gold Coast Highway or Beach Road. Follow the Google Maps link: Bruce Bishop <--TOP
ABOUT RESERVATIONS AND BOOKINGS
1. How much does it cost?
Flight packages vary in cost, based upon the number of flyers, if you have flown before and how much time you fly. First Time flyer packages start at $89 iFLY Intro Midweek (at iFLY Downunder) and $72 iFLY Intro Midweek (iFLY Gold Coast) for all training, equipment and 2 indoor skydiving flights (view all). Flights get a lot cheaper for Groups by purchasing the Family & Friends pakage for up to 5 people. Come back and fly again and things get seriously cost effective with our Return Flyer packages. Become an experienced flyer and the price goes right down again, especially when you share the tunnel time with your buddies - check it out.
Find the right flight package for you by using our Flight Wizard. <--TOP
2. How can I fly cheaper?
If you return to iFLY within 6 months of your flight, you can fly without having to complete the training and save money with the Return Flyer packages. We also have a range of Experienced Flyer packages that let you buy bulk packages and split the time between up to 5 people (depending on the package). If you purchase your return flight on the day you fly you will receive even greater discounts. <--TOP
3. Do I need to make a reservation?
We recommend you make a flight reservation in advance to guarantee availability. Due to the popularity of indoor skydiving, some sessions sell out quickly. We may be able to fit you in a later session, so it’s always worth checking. <--TOP>
4. What is included with my flight?
Our First-Time Flyer package includes your training session, use of a flight suit, goggles, helmet and earplugs, plus one-to-one instruction and a personalised flight certificate. <--TOP
Yes. There’s an option to complete your waiver online during checkout. If you have already completed your booking, just click here. You can also forward an online waiver to friends who might be flying with you. <--TOP
6. The family package is for 1-5 people. What if my family has 6 people in it?
No worries! Just purchase an additional iFLY Intro package and book it in the same session. <--TOP
7. Can I add more children to my birthday party package?
For sure. An indoor skydiving birthday party is the perfect way to celebrate that special day. Whether it’s for kiddies or grown ups, we’ll make sure everyone has an unforgettable time. Just contact us to arrange the best birthday present ever. <--TOP
8. What about a really large group-say 50 to 300 people?
Yes! We fly groups of up to 300 people. Enjoy special perks and pricing when you bring your family reunion, staff, association or other large group to iFLY. We can help you with all the details, from planning to catering. Click here for more information on our group packages. <--TOP
THE SPORT OF INDOOR SKYDIVING
1. What is a vertical wind tunnel?
It’s a large glass tunnel that extends skywards with powerful electric fans at the top. When these operate, air is drawn up through the tunnel, creating a cushion of air that you can fly on. The amount of airflow is precisely controlled to ensure that it matches the experience level of those in the tunnel. Click here for more details on the technology behind vertical wind tunnels.<--TOP
2. What is the sport of indoor skydiving?
Indoor skydiving was originally developed to allow experienced skydivers to train, whatever the weather. These days, it’s soared in popularity around the world and become an adventure sport in its own right.
3. Are there any flying tutorials?
Yes, there are. The International Bodyflight Association (IBA) has some excellent video tutorials. The IBA is the association that trains and accredits our instructors. Click here for more information.<--TOP
4. How can I accelerate my skills?
If you would like to advance quickly, the best place to start is our iFLY Fast Track program. It gives you 5 double length flights and helps you learn the 10 basic levels of flight. Personal coaching is also a great option for faster personal development. Click here for more information or speak to your instructor. <--TOP
2. Is there a cost for high speed flying?
No, tunnel time is charged at a flat rate, regardless of the speed or number of team members flying in the tunnel. <--TOP
3. Can I wear my own suit?
Yes, however when you are learning something new, we recommend wearing our suits as they have grab handles that will assist our instructors in teaching your new skills. <--TOP
4. Can I hire a weight belt?
Yes, although we recommend that experienced flyers bring along your own weight belt, we do have some available for hire. <--TOP
5. Is coaching available?
Yes, let us know the skills you would like to learn and we’ll devise a coaching schedule to help you make the most of your time. Visit our Coaching Page for more information. <--TOP